If you cannot measure it, ……

Business measurements are far too frequently ignored. Why ? because they are either seen as “boring”, someone else’s problem or just not worth the effort. Trust me, you could not be more wrong. Just because the words “system” or “process” are involved does NOT mean that it is complicated nor a black art. It is [...]

Life’s 3 certainties – make sure you are prepared !

I am sure we are all familiar with the old saying “there are only two things certain in life, death and taxes”. Well I would like to modify this slightly to read as follows; there are only three things certain in life, death, taxes and change. Whilst death is an absolute certainty to us all, [...]